Experienced professional in sales and customer service roles. Adept in communication, content creation, and using analyses to improve workflows.

https://youtu.be/xFAmSeCQ3pM

Customer Service and Operations

๐Ÿ˜„ Hi, I'm Amber! I'm passionate about learning new skills, embracing creativity, and using observable patterns to boost workplace efficiency. My aim is to continuously enhance experiences for those around me and make positive contributions to my team and organization.

I began my professional journey as a camp counselor in 2013 and have subsequently accumulated diverse experience across roles in catering, customer service/support, teaching, and an internship in the IT sector. Through these positions, I have developed strong professional habits, advanced customer service skills, and technical expertise. Additionally, I have consistently pursued various hobbies, which have further enriched my personal and professional growth.

After spending six months in South Korea, I'm transitioning back to life in the United States. This period of solo travel and intensive language study has significantly boosted my personal growth, enhancing my self-awareness, confidence, and assertiveness in daily interactions.

I'm now seeking opportunities in customer support and marketing roles. These positions align with my passion for supporting clients and contributing creatively to a company's success. They also offer the chance to gain a comprehensive understanding of various business aspects, which will fuel my professional growth and development.

If you want someone on your team whoโ€™s as excited to grow as you are, then letโ€™s connect!

What I can do for you:

<aside> ๐Ÿ‘‡๐Ÿฝ Below are some of my top projects, tech tools, and experiences on display!

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๐Ÿ“œ Projects

I Increased my Visibility as a Streamer in 30 Days

๐ŸŒŸ I used my streaming experience to create content, cross-post videos on various social media apps, network with other creators and gain traction across those channels.

I Wrote LinkedIn Blog Posts for Revscale

๐ŸŒ I created a strategy for a SaaS company to optimize its LinkedIn.

How I Increased SEO for a Virtual Entertainment Agency

๐Ÿ”— This copywriting undertaking inspired me to create Instagram Ads to increase SEO for PixelLink.

My Advise for Taking on a Sales Role

๐Ÿ“ˆย Hereโ€™s what I learned while chasing leads for a gaming company.

I Created a Marketing Campaign for Mobile Gamers

๐ŸŽฎย I developed a strategy to increase community engagement for SciPlay.


๐Ÿ›  Tech Stack

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Zendesk

Small business chat box!

Salesforce

Hunting for leads!

Mailchimp

My marketing campaign!

CapCut

How to create in CapCut!

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Zapier

Watch me automate tasks!

Asana

Watch how I organize tasks!

OBS

Behind the scenes of OBS!

Canva

Canva portfolio